Rates
On-site Support
| Response Time* |
Residential |
Small Business |
Enterprise |
| Normal (6-hour) |
$59/hour |
$59/hour |
Negotiable |
| Quick (2-hour) |
$135/hour |
$135/hour |
Negotiable |
| Off-hours (2-hour) |
N/A |
$175/hour |
$175/hour |
- *All response times are subject to scheduling, and are by no means guaranteed.
- 6-hour response time: Calls filed before 12:00PM EST are handled within 6 hours. Calls filed after 12:00PM EST will be addressed by 12:00PM EST next business day.
- After hours: 6:00PM−8:00AM EST
- "Small Business" is defined as a business with 10 or fewer employees.
Large Installs/Deployments
Please speak with us for fix-priced quotes on larger installs/deployments of workstations, servers, network wiring, etc.